Privacy Policy

Effective January 1, 2026

Prattville Concrete, concreteprattville.com, hi@concreteprattville.com

Who this policy covers

This policy explains what Prattville Concrete collects when you use our website, how we use it and what you can ask us to do with it. We're a concrete contractor in Prattville, AL, and we only want enough information to answer your question, come out for an estimate and do the job you hire us for.

It applies to every page of this site, starting with our home page, and to anything you send us through the site. If you call us at (334) 788-0315 instead, we treat what you tell us on the phone the same way.

Information you give us

When you fill out our contact form, we get what you type in. That's usually your name, phone number, email, the address of the property and a few words about the work, like a cracked driveway or a new patio.

Our form is run by an outside form service, so your entries pass through that company's systems before they reach us. That service handles the data under its own privacy terms, and we don't control how its site is built.

We don't ask for payment card numbers, Social Security numbers or other sensitive details through this website, so please don't send them in a form or email.

Information collected automatically

Like most websites, ours can record basic information about your visit. This can include your browser type, the kind of device you're on, the pages you looked at, how you found the site and a general location based on your internet connection.

We may use cookies, which are small files your browser keeps, and analytics tools to count visits and see which pages people use. That tells us what homeowners are looking for so we can make the site clearer. It isn't used to identify you by name.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features, like remembering form entries, may not.

How we use your information

We use what you send us to reply to you, set up a visit to your property, write up your estimate and schedule and finish the work if you hire us. We may also contact you after a job about the work we did.

We use visit data to keep the site running, fix problems and understand which pages are useful.

We don't sell your personal information, and we don't rent or trade it to marketers. We share it only with the outside services that help us run the site and the business, like our form provider and analytics tools, or when the law requires us to.

How long we keep it

We keep your contact details and job notes for as long as we need them to answer you, do the work and keep normal business records, such as for warranty questions, taxes or a later repair on the same slab.

If you reach out and don't hire us, we keep your request only as long as it's useful for following up, then we delete it. Analytics information is usually kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also tell us to stop contacting you at any time.

We'll do what you ask unless we have to keep something for a legal or business reason, like a record of work we did at your house, and if so we'll tell you why. Depending on the state you live in, you may have other rights under that state's law, and we'll honor them.

Security

We take reasonable steps to protect what you send us and limit who can see it. No website or email system is completely secure, though, so we can't promise that information sent online will never be intercepted.

Children's privacy

This site is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our website or the services we use change. The current version is always the one posted on this page, and changes take effect once they're posted.

How to raise a privacy concern

If you have a question about your information or want to use any of the choices above, send us a note through our contact page or call (334) 788-0315. We're available Mon–Sun, 6 AM–11 PM, and we'll get back to you within 1 business day.

You can read more about who we are on our About page.